Welcome to the iconic California Ocean, the best campervan in the world, built in the factory at Stuttgart to exacting standards.
Please read the following guide before taking the California on holiday. It will help you to understand how everything works and ensures you do not damage anything inadvertently by not understanding the peculiarities of the California. It is not perfect and the elevating roof can cause problems particularly when closing it.
All the staff at Easicampers are here to help you so please ring anytime to ask for advice when out on holiday.
Driving in the UK
The roads in the UK, and particularly the Lake District and Scotland are very very narrow. Sometimes there is not enough room for 2 approaching vehicles to pass. Most of the damage customers incur and are charged for are mirrors and damage to the left hand side by trying to squeeze past other vehicles when there is not enough space to do this. This can be expensive for you and it is completely avoidable. The big thing to remember is:-
1. Always use your side mirrors to check each side of the camper is clear. The interior mirror is useless. Get used to using the side mirrors 100% of the time.
2. ALWAYS STOP. If there is not enough room for 2 vehicles just stop the van and consider your options. Walls do not run into vehicles. Vehicles run into walls. There is no hurry, you are on holiday. Just take your time and reverse out of the problem or let the oncoming driver reverse. Do not let them bully you or pressurise you into moving. If you do have to reverse out of a tight spot please ask your passenger to help but instruct them NOT to stand behind the vehicle. If your passenger is behind or out of sight do not move. They must stand to the side in full view or a tragedy can happen. Just take your time.
3. If you do have an accident you must inform us immediately and get 3rd party details, photographs,
4. Accidents are avoidable yet we get so many every year by sheer carelessness, driving too fast or not paying attention. It will ruin your holiday, cost you a lost deposit, and ruin our day also as we want you to have a great time in the UK and have a wonderful experience. I think the big lesson is to relax, take your time, enjoy the scenery, and if in doubt just stop the vehicle rather than think you can squeeze past the oncoming vehicle.
Driving the vehicle and preventing limp mode/ engine problems.
The new california, like a lot of new vehicles, has problems with DPF filter . It is very important that the fuel level never goes below 1/4 full. If fuel level drops below a quarter tank it can cause problems. Also leaving engine ticking over for long periods (maybe to use cab air-conditioning) will also cause DPF to clog up. Vehicle will then go into limp mode. We think this is a bad VW design problem but if the above two measures are adhered to everything will be fine.
The small sink provides cold water only. There is no hot water or shower on board. Before operating the tap please make sure the water tank is full. The tank is filled from outside the vehicle and the filling point is clearly marked with a blue tap marked on the black filler cap. Once the tank is full please open the tap. The tap has a micro switch which activates the pump which is submerged in the water tank. You can hear the tap activate the switch with a small click as the tap is turned on. Please note that leaving the tap on when the water tank is empty will burn out the water pump and could cause shorting of electrical supply. Always make sure tap is turned off, particularly when the water tank has run dry.
The elevating roof is electric and is operated by the control panel above the rear view mirror, just above the windscreen. Always make sure the sliding access door is open when elevating or closing the roof.
Closing the roof is the tricky part of the operation because the bellows can get caught in the mechanism and rip them which is very expensive. The bellows alone cost £500 plus labour to replace. When closing the roof it is imperative that:-
1. Check that the upstairs area is clear of bedding, pillows, everything except the mattress that belongs up there. If articles are left in this area then the roof will not close properly and it will damage and twist the roof.
2. Make sure the sliding access door is open. This stops an air lock in the roof which causes bellows to balloon out and get caught in the mechanism.
3. Close roof very slowly.
4. Always have someone on the outside watching as the roof is slowly closed. If it needs help to keep away from the scissor mechanism this person can do that.
5. Make sure closed roof is flush with the roof of the van and there are no gaps. A gap indicates something may have been left in the roof area and is preventing the roof from closing.
The cooker is gas. If gas rings are not working please make sure gas bottle is full. The gas bottle is in a locker at the back of the camper on the passenger side.
The fridge is electric and works from the leisure battery and is thus always available when driving or parked. This battery is additional and independent to the engine battery. If you use all the energy in the leisure battery the engine battery will not be affected and engine will start as normal. The fridge cannot be operated from the gas supply. The fridge is controlled by the panel above the windscreen.
The awning winds out and the handle is found in the sliding locker under the bench seat.
The handle clips into the side of the awning. Partially extend awning then drop down the two supporting legs by sliding the two clips below. Then continue winding down the awning until fully extended. The legs clip into a solid vertical by pressing the clips below.
To put the awning away start to wind in the awning until legs are clear of the floor. Collapse I legs and put back into place on the awning frame. Continue winding in awning until complete.
The campervan is heated by a diesel heater. It is NOT heated by gas. Gas is only used for the cooker. The heating uses diesel from the fuel tank so ensure you have enough diesel in the tank to keep you warm. The controls for the heating are on the control panel above the windscreen. The control panel has a timer so you can set heating to come on early in the morning before getting out of bed !!
The front seats swivel to make the dining area accessible for 4 or 5 people.
Sliding table in the dining area
The interior sliding table is situated alongside the fridge, down the side of the seat. This slides forward and the leg extended to form a dining table. Please do not stand on table to access upstairs in the camper. The table and leg are aluminum and very delicate. Standing on the table will damage it and they are expensive !!
Hidden Table and chairs
The hidden picnic table is stored in the door as shown in picture above.
Two picnic chairs are stored in rear lifting door.
The control panel above is situated below the windscreen. It controls:-
1. the electric roof.
2. heating, heating timer.
3. the fridge.
4. shows water levels for fresh water and waste water.
Mains Hook up
When on a camp site or at home you can connect your van to mains electricity. The hook up point is next to the water point on the left hand side of vehicle.
The flap for the electric hook up is on the left next to water point.
The mains electric hook up will recharge the leisure battery and allow you to use the mains power plug located behind the passenger seat. If you have a problem with the mains please check the fuse on the left. The circuit breaker should be in the UP position showing red, for live.